General Questions

What is Unseen Gods?
Unseen Gods is an exclusive online streetwear clothing brand offering bold and trendy apparel for fashion enthusiasts who want to stand out.

Where is Unseen Gods based?
Unseen Gods is an online brand delivering across India.

Orders and Shipping

How can I place an order?
Simply visit our website, browse the collection, select your size, and proceed to checkout.

Do you ship internationally?
Currently, we ship only within India.

How much does shipping cost?
All orders are shipped free of charge.

How long does shipping take?
Orders are shipped within 24 to 48 hours of purchase. Delivery typically takes 3–7 business days, depending on your location.

Can I track my order?

Yes, a tracking link will be sent to you via SMS and email once your order is shipped.

Can I cancel or modify my order?
Once an order has been submitted, it cannot be modified. Cancellations are accepted only within 24 to 48 hours of purchase.

Returns and Exchanges

What is your return and exchange policy?

We offer a 7-day return and exchange policy. The product must be unused, in original condition, and returned with all tags and packaging.

What is the cost of return or replacement?
We offer free return pick-up through our courier partner, subject to availability in your area.

How do I initiate a return or exchange?

Contact us via WhatsApp at +91 6283136590 or Call us at +91 9914344325, or email us at unseengods.in@gmail.com with your order details.

Return Policy - https://unseengods.com/policies/refund-policy

Product Information

Where can I find information about sizes and materials?
Detailed size charts and material descriptions are available on the product pages of our website.
Payments and Discounts

What payment methods do you accept?

We accept all major credit/debit cards, UPI, and other popular payment options during checkout.

Do you offer discounts or promotions?
Stay updated by following us on our social media channels and subscribing to our newsletter for exclusive deals and offers.

Customer Support

How can I contact customer service?

You can reach us on WhatsApp at +91 6283136590 or Call us at +91 9914344325, or email us at unseengods.in@gmail.com.

What should I do if I receive a defective item?

Please contact us immediately via WhatsApp or email with your order details and photos of the defective item. We’ll resolve the issue promptly.

Others

Do you offer customization?

Currently, we don’t offer custom designs, but stay tuned for future updates!

How can I stay updated with new collections?
Follow us on social media and subscribe to our newsletter for the latest drops and announcements.

Operational Address:
Ward No. 12 NR Dr. Gagandeep Rotarty Public School
Sunam (PB)
Pin Code - 148028